A sampling of the courses that will be available via webinar, and the pricing for the webinar, is:
This is the base course in the field of dispute prevention and resolution and will include basic instruction in negotiation, mediation, arbitration, and the dynamics of conflict. It examines the nature of disputes and the multiple sectors within which conflict occurs. This course will offer an introduction into the techniques that are available in dispute resolution skill learning.
Peer mediation is rapidly becoming a system of dispute prevention and resolution in the school setting. This course will afford the student the keys to identifying sources of conflict in the classroom; learning strategies to diffuse or prevent conflict among children; facilitating small-group meetings and peer mediation groups to resolve issues affecting an entire classroom; and learning how to support children to arrive at their own solutions to problems..
The world is not limited to your small living and working sectors. Instead, it has become a global environment. In order to succeed personally and professionally, it is important to have a sound background in different cultures, communication needs, and how to resolve conflict among differing cultures. You will also be afforded tips for conducting business or traveling among different cultures.
This course surveys the special characteristics of conflicts that are based on religion, ethnic, national, generational, or racial identity. Particular emphasis is placed on diversity and cross-cultural negotiations and mediations. Substantial cultural data will be provided to assist in resolving conflicts in an ever-increasing global environment..
This course will provide you with the skills and techniques needed to maximize the efficiency of the team, avoid conflict through prompt resolution of disputes, and gain a better understanding of the core concepts and values responsible for teams. You will also be provided with techniques for inhibiting the “rumor mill” and decreasing demoralizing gossip among the workforce. This course is essential for any Manager or Supervisor leading a team through downsizing or change management.
This course will provide you with the skills and techniques needed to maximize the efficiency of the team, avoid conflict through prompt resolution of disputes, and gain a better understanding of the core concepts and values responsible for teams. This course is essential for any Manager or Supervisor leading a team through downsizing or change management.
Whether you need to have a conversation with a subordinate, or having difficulty communicating in your personal life, this course will present you with skills to assist in having that difficult conversation you have been dreading. This course will examine how to handle and conduct difficult conversations; how to transform the negatives of “anger” to the positives of an agreement; practicing communication styles; and using role plays for learning effective communicating skills.
To effectively manage conflict, there is a need for effective communication skills. You will be equipped with the best communication practices in order to develop business communication as a method of conflict prevention and resolution. You will be able to make better choices in your day-to-day communication and communicate more effectively, leading to a conflict free business arena.
This course will offer skills and techniques for avoiding conflict among team members through enforcement of accountability principles. Course content will also help participants understand how their roles relate to the roles of other team members to increase effectiveness in various situations. Through the accountability principles and techniques offered in this course, there will be fewer misunderstandings resulting from role conflict or role ambiguitl learning.
As today’s workplace continues to change and become more diverse, rules of conduct and how to resolve conflict become increasingly more important as a business and management strategy. This course will cover specific skills and techniques to be used to manage and prevent workplace disputes.
Have a large team and struggling to meet your internal learning objectives while also struggling with managing internal conflict? Consider these “bundled” courses being offered as webinars:
Filter through our course catalog to see a collection of courses and bundle packages most pertinent to your field.
Just finished the "Workplace Dispute Resolution" webinar in a group session with other team members from around the country. The format was easy to use and alleviated the stress of having to travel to other offices to attend a training. Looking forward to the next webinar!
