Rumors are one of the greatest causes of disharmony among employees. They are particularly damaging to the climate and morale in the company. Rumors are started because they meet two basic human needs: (1) the need to explain events that are otherwise not understandable; and (2) the need to provide an emotional safety value for frustration or worries, or to feel self-important when there is a failure to recognize a person’s human qualities. This course will provide an introduction to learning key techniques in how to handle rumors and gossip in the workplace.
After completion of this course, you will:
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NCDS' outstanding reputation in the field of training for dispute prevention and resolution led me to take the Advanced Training curriculum of courses. The team of instructors was top notch!
